Welcome to Richoux

Richoux is a patisserie and restaurant serving an all-day menu of French classics and international favourites, inspired by the golden age of Parisian café culture. With roots dating back to 1909, the brand is entering an exciting new chapter, with a new London flagship on Regent Street and further expansion planned across the UAE from Dubai to KSA, with more to come.

From breakfast through to dinner, our offering is elevated yet unpretentious, built around quality, provenance, and attention to detail. Signature touches such as the patisserie trolley and tableside preparations create a dining experience that is refined yet relaxed — welcoming locals, travellers, shoppers, and business guests alike.

Position Overview

The Assistant Restaurant Manager supports the Restaurant Manager and General Manager in overseeing the full front-of-house operation, ensuring service standards, team performance, and guest experience consistently reflect the Richoux brand. This role combines floor leadership, operational oversight, and team development, acting as a key link between senior management and the wider team. The Assistant Restaurant Manager helps ensure the restaurant operates smoothly, efficiently, and professionally at all times.

Guest Experience

Support the delivery of exceptional, polished, and personalised service.
Act as a confident and visible leader on the restaurant floor.
Handle guest feedback and resolve concerns professionally and efficiently.
Ensure consistency in service standards across all dayparts.
Support and deliver signature Richoux service moments and guest experiences.

Operations

Support the daily management of restaurant operations and service flow.
Assist in opening and closing procedures, compliance, and operational readiness.
Ensure all areas of the restaurant maintain excellent presentation standards.
Coordinate effectively with kitchen, bar, and reception teams.
Step into operational leadership in the absence of the Restaurant Manager.

People

Support recruitment, onboarding, and training of FOH team members.
Lead team briefings and service preparation when required.
Provide coaching and ongoing development to supervisors and team members.
Promote a positive, motivated, and professional team culture.
Act as a role model in professionalism, presentation, and service standards.

Financial Management

Support labour control through effective rota planning and shift management.
Monitor service performance including covers, SPH, and upselling activity.
Ensure correct procedures are followed for billing, cash handling, and discounts.
Support cost control and operational efficiency initiatives.

Brand Guardianship

Uphold Richoux service etiquette, presentation, and brand standards.
Ensure team knowledge of menus, products, and allergens is consistently strong.
Support seasonal launches, events, and promotional initiatives.
Champion Richoux values and maintain brand consistency across all guest touchpoints.

Requirements

Proven experience as a Supervisor or Assistant Manager in a premium hospitality environment.
Strong leadership skills with a hands-on and supportive approach.
Passion for hospitality and delivering refined guest experiences.
Excellent organisational and communication skills.
Ambition to progress towards Restaurant Manager and senior leadership roles.

Core Competencies

Guest Focus – Deliver exceptional and memorable guest experiences.

Leadership Support – Assist in developing and guiding the team.

Operational Control – Maintain smooth and efficient daily operations.

Commercial Awareness – Support revenue growth and cost control.

Brand Advocacy – Represent and uphold Richoux values and standards.

What We Offer

Clear progression pathway to Restaurant Manager
Supportive and inclusive working culture.
Ongoing leadership development and training.
Staff meals and share of tronc.